Effective Date: January 1, 2025
This Privacy Policy describes how Pezeltech ("Pezeltech," "we," "us," or "our") collects, uses, processes, and discloses your personal information when you access or use our website, products, and services (collectively, the "Services").
We are committed to protecting your privacy. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this Privacy Policy.
1. Information We Collect
We collect various types of information from and about users of our Services, including:
A. Personal Information You Provide to Us:
This includes information you directly provide when you register for an account, make a purchase, use our services, contact us, or otherwise interact with us. This may include:
* Contact Information: Name, email address (e.g., admin@pezeltech.com), postal address, phone number.
* Account Information: Username, password, security questions.
* Billing and Payment Information: Payment card details, billing address (processed securely by third-party payment processors; we generally do not store full payment card numbers).
* Correspondence and Communications: Records of your communications with us, customer support inquiries.
* Other Information: Any other information you choose to provide (e.g., feedback, survey responses).
B. Information We Collect Automatically:
When you access and use our Services, we may automatically collect certain information about your equipment, Browse actions, and patterns, including:
* Usage Data: Details of your access to and use of our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Services.
* Device Information: Information about your computer or mobile device and internet connection, including your IP address, operating system, browser type, unique device identifiers, and mobile network information.
* Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies. These technologies help us personalize your experience, analyze trends, and administer the Services. You can control the use of cookies at the individual browser level.
C. Information We Collect from Third Parties:
We may receive information about you from third parties, such as business partners, service providers (e.g., analytics providers, payment processors), public databases, and social media platforms, consistent with your privacy settings on those platforms.
2. How We Use Your Information
We use the information we collect for various purposes, including:
* To Provide and Maintain Services: To operate, maintain, and provide all features of our Services, including account management, technical support, and fulfilling orders.
* To Improve Services: To analyze usage trends, understand how users interact with our Services, troubleshoot problems, and develop new features or improve existing ones.
* To Personalize Your Experience: To tailor content, offers, and features to your interests.
* For Communication: To send you service-related communications (e.g., updates, security alerts, support messages), marketing and promotional communications (with your consent where required), and respond to your inquiries.
* For Security and Fraud Prevention: To protect the security and integrity of our Services, detect and prevent fraud, unauthorized access, and other harmful activities.
* For Legal and Compliance Purposes: To comply with legal obligations, enforce our Terms of Service, resolve disputes, and respond to lawful requests from public authorities.
* For Analytics and Research: To perform analytics, research, and for internal reporting.
3. How We Share Your Information
We may share your personal information in the following circumstances:
* With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, hosting, analytics, customer support). These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
* For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.
* For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation; (ii) protect and defend the rights or property of Pezeltech; (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public; or (iv) protect against legal liability.
* With Your Consent: We may share your information for any other purpose with your explicit consent.
* Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you, with third parties for various purposes, including for industry analysis, demographic profiling, and marketing.
4. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
6. Your Data Protection Rights (where applicable)
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
* Right to Access: The right to request copies of your personal data.
* Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
* Right to Erasure ("Right to Be Forgotten"): The right to request that we erase your personal data under certain conditions.
* Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
* Right to Object to Processing: The right to object to our processing of your personal data under certain conditions.
* Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
* Right to Opt-Out of Sale/Sharing (for California residents, etc.): The right to opt-out of the "sale" or "sharing" of your personal information as defined by applicable state privacy laws.
* Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.
7. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.
8. Third-Party Links
Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: admin@pezeltech.com
